Scribe Admin Settings

The Scribe Admin Setting is divided into the following parts: General, Governance, Personas, Value Props, and Case Study.

Here you can make changes to the Default Settings and User Access. Let’s take a look at each one of them.

General

This section might look familiar if you are a user who has set up Scribe for the first time. Here you can see your role, and manage which integrations have access to Scribe.

To access it, simply click the gear icon ⚙ on the top-right of the Scribe tab.

Governance

Maybe you might want different users to have different rights. Scribe offers enhanced governance settings for Admins so each user can have a more personalized experience.

Admins can:

Designate which users can influence the AI for the team based on their in-line edits to the messages.
Add/Revoke permissions for users to Add Value Propositions for the team (i.e., Team Value Propositions).
Add / Revoke permissions for users to Edit Value Prop Descriptions and save them for themselves (i.e., My Value Propositions).

By accessing this section, you will see three types of permission levels.

Influencer: These users will be able to influence the AI through their edits to the generated messages.
Create Team Value Prop: These users will have the ability to create new team-wide value props that all users will then have access to.
Create Own Value Prop: These users will have the ability to copy a team value prop and edit its description to create their own version of the value prop. This is saved at the individual user level only and is not visible to the rest of the team.

Simply find the user you need to make a change and check/uncheck the desired permission level as needed. Notice that by default, all users are enabled across all of these categories.

Makes sure to hit SAVE button after making changes.

Personas

Personas allow you to create Ideal Customer Profiles that your team can use for outreach and customize Scribe settings to cater to those ICPs.

Defining a Persona

Click on + Add a Persona, then fill in the necessary information under ICP/Persona to properly define the persona from the fields that are provided. When you create a new Persona from ICP/Persona, it will be displayed on the Scribe Personas Tab. You will need to align at least one Value Prop to this newly created persona.

Assign a Value Proposition to the Persona

asked to align at least one value prop to this newly created persona.

Select Value Props, then on the presented menu select all Value Props that apply.

Customize insights for the Persona that was created

Click on Instructions then add Locked and Unlocked Instructions about how to use the Persona that is being created and click on Save once you have finished filling up the fields.

Instructions are used to control Persona Based Messaging using Natural Language, allowing the message that is composed to have a more natural feel to it.

Value Props

Here you can view existing value propositions, create your team's value propositions or personal ones, and assign case studies to them.

Creating a New Value Preposition

Click on + Add A Value Prop button, create your title and value proposition (Click here to see more instructions), assigned a Case study (If applicable), and hit SAVE.

Editing, copying, and deleting Value Proposition

You can view, edit and copy existing value propositions by clicking the midline ellipsis ****icon (…) and selecting the option desired.

Case Study

Similar to the Value Props sections, Here you can view existing Case Studies and create new ones.

Creating a new Case Study

Click on + Add A Case Study button, create your title and description, then hit the Green SAVE button.

Editing, Deleting, or Duplicating a Case Study

You can Edit an existing case study by clicking on the Edit button. Here you can also Duplicate or Delete a case study by selecting the midline ellipsis ****icon (…).

Adding Value Props to the Case Study

Adding a Value Proposition to your Case Study will allow you to see what would be the most effective and persuasive proposition for the customer that is being studied.

Here’re the steps to Create a Case Study and add Value Propositions to it:

Step 1: Select Case Studies

Step 2: Select + Add A Case Study

Step 3: Add the Title of the Case Study, Description of the Case Study, and the Company Website.

Step 4: Scroll down to select the Value Propositions that you wish to use with the Case Study by Clicking on the Checkbox to the left of the Value Prop title.