Prospector - Universal Credits
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Universal Credits Overview
LeadIQ has unified its credit system by introducing Universal Credits (UCs) across all products. This change simplifies how credits are used—whether you're unlocking data, exporting records, tracking prospects, or generating outreach content, all actions now draw from one shared credit pool..
With Universal Credits, you benefit from:
- A single, consistent credit system across LeadIQ products
- Greater flexibility to use credits where you need them most
- No need to manage multiple credit types or systems
This update aligns Prospecting Hub with Data Hub to provide a more predictable and streamlined experience for teams.
How Universal Credits Are Charged
UCs are charged when you take any of the following actions:
- Export a new company record
- Unlock a person's contact data (email or phone)
- Access profile attributes via the API or MCP Server
- Generate outreach content using Scribe
Records Under Management (RUM)
Once a contact or company is unlocked or exported, it becomes a Record Under Management (RUM) for your team:
- You will not be charged again for that same contact or company for one year
- The one-year period starts from the date of unlock, export, or your subscription end date (whichever is later)
- RUM is applied at the team level, not just the individual user
UC Charges Per Action
| Action | Credits Used | Where It Applies |
|---|---|---|
| Unlock an email | 1 UC | All subscriptions; MCP Server |
| Unlock a phone number (mobile or work) | 10 UCs | All subscriptions; MCP Server |
| Export a company to CRM (web app) | 3 UCs | All subscriptions; MCP Server |
| Access company data (API) | 3 UCs | Always deducted via API |
| Unlock a profile (per 10 profiles = 1 UC) | 0.1 UC | API and MCP Server only — not charged in other product channels |
| Scribe Email Generation (per 3 emails = 1 UC) | 0.33 UC | All subscriptions |
| Scribe Email Opener / 1-liner | 0.15 UC | All subscriptions |
| Scribe Value Proposition Generation | 0.33 UC | All subscriptions |
Note on Profile Credits: Profile unlocks (which include all person attributes except email and phone) are only charged when accessed through the API or MCP Server — not through the web app or browser extension.
Real-World Examples
Scenario 1: Unlocking Contact Info You unlock a prospect's email and phone number:
- Email = 1 UC
- Mobile/Work Phone = 10 UCs
- Total Charged: 11 UCs
Scenario 2: Exporting a Company You export a new company to Salesforce from the web app:
- Company Export = 3 UCs
- If already exported by someone on your team = 0 UCs
Scenario 3: Accessing Profiles via API Your team pulls 100 profiles through the API (new subscription, post March 1):
- 100 profiles × 0.1 UC = 10 UCs total
- Note: this charge does not apply for subscriptions predating March 1, 2026
Scenario 4: Bulk Capturing from Lists or Web Search You bulk capture 50 prospects from 5 companies:
- Emails unlocked = 50 UCs
- Phones unlocked = 500 UCs
- Company data stays in LeadIQ = 0 UCs for companies (until exported to CRM)
Scenario 5: Generating Outreach with Scribe You generate 3 emails, 1 opener, and 1 value proposition for a prospect:
- 3 emails = 1 UC (0.33 × 3)
- 1 opener = 0.15 UC
- 1 value prop = 0.33 UC
- Total Charged: 1.48 UCs
Admin Controls & Visibility
Admins can:
- Set UC limits across teams
- Manage plan upgrades and credit allocations via Chargebee
Migration Plan
- New customers will begin on UC-enabled plans automatically.
- Existing customers will migrate to Universal Credits upon renewal.
- RUM resets during this migration to ensure consistent credit tracking.
If you have any questions about Universal Credits, you can reach out to our Support Team by clicking Submit a Request at the top right of this page.