Using Data Police to Report Bad Data
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What is Data Police?
Data Police is a feature within LeadIQ that lets you report incorrect data. Our data team checks and confirms these reports regularly so that our customers have the most accurate data possible. This feature is available in both the LeadIQ Chrome extension and the LeadIQ web app.
In the Chrome Extension
When viewing a prospect in the extension, three communication fields are listed: Work Email, Work Phones, and Mobile Phones. If you are viewing one of these fields and know that there is incorrect information, you can report this information using our Data Police feature.
Work Email
If you see an incorrect work email, hover over the area next to the email address until you see the pencil (Edit) icon. Click Edit.
In the popup, click Report as Bounced to report the inaccurate email address to the Data Police.
Work Phones & Mobile Phones
After unlocking, if you see an incorrect work or mobile phone number, hover over the area next to the phone number until you see the Edit and Flag as Inaccurate options.
Click Flag as Inaccurate and in the popup, click Report to report the inaccurate number to the Data Police.
Please Note: Credits used to unlock phone numbers are not refunded to your account, even if the data is flagged as inaccurate.
In the Web App
Incorrect Email or Phone for Single Prospect
Incorrect Email or Phone for Multiple Prospects
Email or Phone Number Belongs to a Different Person
If you have any questions about the Data Police feature, you can contact the Support Team by clicking Submit a Request at the top right of this page.