Submitting an EU or UK Data Request

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Overview

LeadiQ is continuously auditing our contact database to ensure we remain GDPR-compliant. As data privacy laws continue to expand, we continue to develop features that provide you with the data you need, including publicly available phone numbers in the UK and the EU. 

If an EU or UK lead phone number isn't available, you can submit a data request from your LeadiQ Chrome extension. When you submit the data request, it will automatically be placed into our queue.  When we publish the data you requested, you’ll receive an email and a notification in your LeadiQ account.

This article shows you how to submit a data request for an EU or UK contact phone number. 

 

Please Note: Data requests are only conducted for contacts employed by UK- or EU-based companies. Data requests for contacts employed by companies based outside of the EU or the UK are not processed. 

 

Please Note: You will only be charged if we find the phone number and you choose to capture it. 

 

Submitting an EU or UK Data Request

Step 1: If you find a contact and under Mobile Phones, the phone number is not available, click Not Available. Request

 

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Step 2. A popup appears, confirming your submission with a Request Submitted message. Response time for the data request will be within 5 business days. 

 

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Step 3: When you view the lead, it now shows that the Mobile Phone number is Requested.

 

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To see all of your phone requests, navigate to the Q icon in the top left of the extension and click the arrow to open the dropdown menu. Select Phone Requests

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On the Phone Fulfillment List window, you can see a list of numbers you requested and their status.  

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Step 4: When we've processed your data request, you'll receive an email as well as a notification in your account. 

Please Note: You will not receive an email or a notification if no data is found.  

Step 5: You can view the data request results by either clicking the link in the email or reading the notification in your LeadIQ account. 

 

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Step 6: This step depends on whether or not you captured the lead prior to submitting the data request. 

For Captured Leads

If you captured the lead prior to submitting the data request, you are redirected to the contact's profile in your LeadiQ account. Next to Mobile Phone, you can now click Find Mobile Phone to see the lead's mobile phone number. 

 

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For Non-Captured Contacts

For leads not captured prior to submitting the data request, click View Lead Details. You will be redirected to the lead's LinkedIn page where you can now click Find Mobile Phone

Notifications of found numbers will also appear in the Chrome extension, where you'll be given either the option to "View Lead" if a lead has been captured into the WebApp or "View in LinkedIn" if the lead has not yet been captured:

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Through email: When a number is found, you will receive an email letting you know. When you click the CTA, the LeadIQ extension and LinkedIn profile of that prospect will be opened with the phone number auto-unlocked (a premium credit will be deducted). You can then hit "capture" to capture the phone number!

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When you request phone numbers, you will receive a summary email at the end of each week so you can see which requests were fulfilled. 

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Editing numbers that can be requested or that have been requested

1. For a number that is available to request, you can hover over the "Not available. Request" text, where you will be presented with a green box with white ellipses. Hover over the green box and choose the EDIT option.
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Enter your number and click on the green check icon to complete your edit.

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If you decide that you'd like to submit a request for research, you can edit the number (by using the green box or by double-clicking the number), highlight the number you enter and delete the entire number (using Delete or Backspace on your keyboard). You will then be presented with the "Not available. Request" option again.

2. For a number that you have submitted a request for research, the number will display "Requested".  You can edit this field as well by using the green box or by double-clicking the "Requested" text.  
If you decide that you'd like to submit a request for research, follow the same procedure used when editing a number that can be requested.


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